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Frequently Ask Questions (FAQ)
If you have a question about our web hosting services, please check out the FAQ below.
If the FAQ's below doesn't answer your questions, you may email us at info@ip01.net

Payment Questions

Can I pay through Money Order or Check ?
Currently we only accept credit card payments and we do not accept any other forms of payment at this time. It is more convenient to pay by credit card online and accounts are activated immediately. We also use secure SSL encryption for all payment transactions for your added security.

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What credit cards do you accept ?
We accept Visa, MasterCard, American Express, and Discover.

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My credit card was declined or rejected during the registration process, what should I do?
First try to submit your credit card again. Be sure to check and make sure your billing address, name and numbers match exactly. If it continues to fail try another credit card or contact your bank to make sure your card is authorized to make online transactions. If you continue to have problems, send an e-mail to Orders@ip01.net and we will then
provide you with the URL to an alternate payment system. You should be able to payment your payment there.

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Do you accept monthly or half yearly payments ?
Due to the high credit card processing cost involved, it is not feasible for us to accept monthly or half yearly payments. Even if we do accept monthly or half yearly payments, we would not be able to provide you with the Free domain name as the domain name cost much more than the monthly fees.

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What is the cost for more web space ?

With extra storage, there is no limit to what you can create.
In addition to increased web space, you are eligible to purchase extra space in the following amounts:

Additional 1000 MB for USD 60 per year

Please e-mail to our Orders department at orders@ip01.net to purchase more web space for your account.

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What is the cost for more e-mail accounts ?
It will cost you USD 25 per year for every additional 50 emails accounts.

Please e-mail to our Orders department at orders@ip01.net to purchase more e-mail accounts for your account.

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Can I add more bandwidth to my account ?

Yes. It will cost you in the following amount:

USD 35 per year for an additional 1000 MB per month

If you exceed the monthly bandwidth, you will need to pay an additional USD 35 per year to increase your monthly bandwidth quota by 1 (One) GB. Bandwidths are calculated monthly, unused bandwidth from previous or future months cannot be used to cover bandwidth exceeds in a particular month.

Please e-mail to our Orders department at orders@ip01.net to purchase more bandwidth for your account.

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What is the cost for additional MySQL database ?

Iit will cost USD 15 per year.

Please e-mail to our Orders department at orders@ip01.net to add MySQL access to your account.

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