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Help Desk (Documentation)
If you have a support question about your web hosting account, please check out the FAQ below.
If the documentation's below doesn't answer your questions, you may email us at support@ip01.net



Note that the users must be added first before they can utilize the email, file storage and FTP.

Add users

• Click Add users and fill in the information to add user.

• Those marked * are required fields to be filled in.

• There are 2 User Status: Active and Suspended. If the status is Active, the user will be able to login to his account. If it is Suspended, the users will be unable to access his accounts and all his files and emails will be deleted as well.

• As an administrator, you will be able to Enable or Disable the functions below:

E-mail Access
User Personal Website
Personal File Storage
Personal FTP Access

After that, click on Add User at the left bottom page to add a user. Repeat the same steps to add more users.


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